Shipping & Returns
SHIPPING & DELIVERY POLICY
Last updated March 18, 2023
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://www.buyreal.in/terms-and-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer free Standard, three-days shipping on all orders.
HOW IS MY SUBSCRIPTION FULFILLED?
If you are buying a subscription then we will deliver on: Each week on the days selected in your account settings
DO YOU DELIVER INTERNATIONALLY?
We do not offer international shipping.
ARE THERE OTHER SHIPPING RESTRICTIONS?
7 days Replacement Reason Replacement Period Replacement Policy Physical Damage, Defective, Wrong and Missing Item 7 days from delivery Replacement We will need you to submit proof of issue to verify your replacement request. Defective: Verification by Brand or Buyreal, through on-call support followed by inspection at your location or nearest brand service center if required. Physical Damage, Wrong, Missing Items: Remote verification by Buyreal. Know More Replacement Instructions Keep the item in its original condition and packaging along with MRP tag and accessories for a successful pick-up. Replacement verification During on-call support, you may be prompted to download a diagnostic app or upload an image for verification. Depending on your location, further inspection may be done either at your doorstep or at nearest brand service centre. Final resolution may take up to 7 days.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
Phone: +91 9430754202
Online contact form: https://www.buyreal.in/contact
Return & Exchange Policy
Return & Refund Policy
Updated at 2023-03-18
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of tl
Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Buyreal |
Shahi Colony, Kapali, Jamshedpur, Jharkhand, Pin-code 831012. that is responsible for y
Customer: refers to the company, organization or person that signs up to use the Servic
CONSUMers or service users.
Device: any internet connected device such as a phone, tablet, computer or any other de
Service: refers to the service provided by Buyreal as described in the relative terms (if an
Website: Buyreal's site, which can be accessed via this URL: .
You: a person or entity that is registered with Buyreal to use the Services.
Return & Refund Policy
Thanks for shopping at Buyreal. We appreciate the fact that you like to buy the stuff we build. V
rewarding experience while you're exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at E
attorneys will allow. The main thing to remember is that by placing an order or making a purcha
If there's something wrong with the product you bought, or if you are not happy with it, you haw
If you would like to retum a product, the only way would be if you follow the next guidelines:
The product has to be in the packaging we sent in the first place.
We at Buyreal commit ourselves to serving our customers with the best products. Every single
inspected, checked for defects and packaged with utmost care. We do this to ensure that you f
Sadly, there are times when we may not have the product(s) that you choose in stock, or may f
and quality check. In such cases, we may have to cancel your order. You will be intimated abol
to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery)
once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care 1
time we ensure that the packing is good such that the items won't get damaged during transit. |
for damages that are caused to the items during transit or transportation.
We will revise your returned product as soon as we receive it and if it follows the guidelines adc
Issue a refund of your purchase. Your refund may take a couple of days to process but you will
Buyreal is responsible for return shipping costs. Every returning shipping is paid by Buyreal, ev
in the first place.
By using our platform, registering an account, or making a purchase, you hereby consent to ou
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflec
otherwise required by law, those changes will be prominently posted here. Then, if you continu:
by the updated Return & Refund Policy. If you do not want to agree to this or any updated Retu
If. for any reason, You are not completely satisfied with any good or service that we provide, do
discuss any of the issues you are going through with our product.
Via Email: email@example.com
Via Phone Number: +91-9430754202
Via this Link: https:/f/www.buyreal.in/contact